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EMV Technology and Apple Pay®

ATMs Upgraded with EMV Technology

All ETPCU-owned ATMs have been upgraded with an additional level of security in the form of EMV chip technology. EMV chip technology provides members with better protection from financial criminals.

Each chip technology-enabled ATM can process card transactions in a slightly different manner, depending on the machine manufacturer.

ATMs located in the ETPCU Longview and Marshall office lobbies, ETPCU Lufkin and Pine Tree office drive-up ATMs, and all ETPCU-operated ATMs located at additional offsite locations process transactions as detailed below.

  • If the card is EMV chip enabled, users are required to insert the card and leave the card in the ATM until the machine tells them to remove it. The ATM will keep the card until just before cash dispenses and the receipt is printed. The ATM display will direct the member to remove the card before the money is dispensed.

  • If the card is non-chip enabled, the ATM display will direct the user to remove the card and proceed with the transaction.

ATMs located at the ETPCU Carthage, Gilmer, Hallsville, Henderson, Kilgore, Longview, Marshall, Nacogdoches, Spring Hill, and Tyler office drive-up ATMs process transactions as detailed below.

  • If the card is EMV chip enabled, users are required to insert the card and leave the card in the ATM until the machine tells them to remove it. The ATM will hold the card for the duration of the transaction. The card will not be released until after the cash is dispensed and the receipt is printed.

  • If the card is non-chip enabled, the ATM display will direct the user to remove the card and proceed with the transaction.

East Texas Professional Credit Union implemented the use of EMV chip technology on credit cards in 2015 and on debit cards issued by mail in 2016. EMV chip debit and credit cards, as well as ETPCU-owned ATMs will continue to be compatible with non-chip capable devices and cards.

 

EMV Chip & Signature Cards

We at East Texas Professional Credit Union strive to provide our members with high-quality financial products and services. We are excited to inform you that our credit and debit cards have been upgraded to feature an additional level of security in the form of EMV Chip & Signature Technology.

The new credit and debit cards issued feature the traditional magnetic stripe on the back of the card and an embedded microchip on the front of the card. The embedded microchip provides unique data specific to your card and the transaction being processed every time you use it at chip-enabled terminals. The EMV chip will provide your card with added security that will make your card extremely difficult to counterfeit, and will provide you with better protection from financial criminals.

EMV Chip & Signature cards will continue to be compatible with existing non-chip capable devices. There are no additional fees for your new card, and if you travel internationally, chip technology is already used in more than 130 countries.

  Your new EMV Chip & Signature card is simple to use:

Step 1: With the front facing up, insert your card into the in-store terminal. Do not remove your card until the transaction is complete. If you remove it too soon, your transaction will be canceled.

Step 2: Follow the on-screen instructions.

Step 3: You may be required to enter your PIN or sign the sales receipt to complete your purchase.

Step 4: When the transaction is complete, always remember to remove your card.

 

Apple Pay®

Apple Pay® can be used with East Texas Professional credit and debit cards. Apple Pay® transforms mobile payments to give members an easy, secure and private way to pay. Members can use Apple Pay® at participating stores with iPhone® 6s and iPhone® 6s Plus or later, and the Apple Watch® when paired with iPhone® 5 or later.

When using Apple Pay®, the card number is not stored on the device or on Apple® servers. Apple Pay® uses dual authentication by requiring both the device to be present, and biometric validation. In addition, cashiers do not see names, card numbers, or security codes, thus keeping payment information protected.

 

Products and services may be covered by one or more of the following patents: U.S. Pat. Nos. 8,505,079; 8,533,802; 8,566,957; 8,695,071 ; 8,713,656; 8,800,014; 9,112,847.