Call Center Representative • Part Time
Responsible for handling a variety of member services calls in a prompt and courteous manner.
Resolves questions and problems regarding member accounts.
Provide basic information to members on accounts, payments, interest rates, loan options and savings programs.
Responsible for taking loan requests and processing applications as needed.
High school diploma or equivalent. At least six months experience in customer service or call center environment.
Above average computer skills.
Excellent communication skills. Cooperative and positive attitude toward members and credit union staff.